MizaOS
Miza’s platform for customer experience inside venues
MizaOS is Miza’s product for places like lounges, cafés and gyms. It connects the venue’s screens to customers’ phones through a QR code, and gives the team and the owner tools to manage what appears and to follow customer activity.
The context
In lounges, cafés and gyms, people, screens and phones share one room, yet each works on its own.
We asked: what if the visit itself became an experience customers take part in from their phones, and that owners can see clearly?
What Miza created
We designed and built MizaOS end to end: a screen on the venue wall, a web experience customers open by scanning a QR code without installing an app, tools for the team at the cashier, and a dashboard for the owner.
The parts are connected: the offer on the venue screen is the same one the customer finds on their phone.
What it includes
Experience highlights
A screen that invites people in
Venue screens show what is happening now, an event, a dish or an offer, with a QR code inviting visitors to join.
The customer’s phone, no app
Scanning the code opens the venue’s experience in the browser: the current song, the menu, offers and points, Arabic first.
Taking part, on the big screen
Polls whose results appear live on the venue screen, song requests, and offers redeemed from the phone.
A clearer picture for owners
A dashboard showing venue opens, menu and offer views, and recorded activity.
Inside the project
Screens are from a MizaOS demo environment; the figures shown are demo data.